· Supports and enhances existing to E-Business Suite (EBS) implementations.
· Supports and enhances existing E-Business Suite departments’ critical business reports.
· Participates in analyses of new E-Business Suite business requirements and recommends solutions.
· Commits development efforts to other IT projects reporting within a matrix managed environment.
· Provides day-to-day 1st and 2nd level support for EBS production systems.
· Identifies problems and potential resolutions to support end users.
· Analyses and resolve issues relating to interfaces between EBS and various systems components.
· Diagnoses and
fix problems, resolving and/or escalating issues where possible.
· Works with other development and testing teams to facilitate onward development of E-Business Suite System according to plans and ensures that new software modules meet functional requirements.
· Ensures that documentation and other support processes are followed to facilitate excellent quality control and team-working.
· Carries out other similar or related duties as assigned.
C. EXPECTED TEAM CONTRIBUTION
· Takes ownership of specific Business Solutions tasks covering analyses, development, testing and on-going production support.
· Participates actively in other IT projects on as needed basis under matrix management.
· Shares/acquires skills and knowledge with/from other analysts/developers within IT.
D. REPORTING RESPONSIBILITIES
· Updates records and prepares statistical summaries or analysis of problem types and categories as directed
· Reports status of allocated tasks periodically and on ad-hoc basis to line manager and designated project managers.
· Complies with and achieves applicable KPI’s
Job DetailsDate Posted: | 2015-10-11 | Job Location: | Abu Dhabi, United Arab Emirates | Job Role: | Technology/IT | Company Industry: | Banking |
Preferred CandidateCareer Level: | Mid Career | Degree: | Bachelor's degree |
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